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Role and Responsibilities The Healthcare Concierge should have relevant customer service experience, preferably with Medicare experience and specifically with Medicare Advantage programs, and be familiar with PPOs and HMOs. The candidate must also have strong oral and written communication skills, planning and problem-solving skills, and personal diplomacy skills. The applicant must possess a…
JOB SUMMARY Under the direction of the Director of Quality, the Quality Manager is responsible for helping to develop, administer, and manage the CMS Medicare Stars and Quality programs at HealthTeam Advantage. Will collaborate with the Director of Quality and other internal and external teams to coordinate activities related to HEDIS, CAHPS, and HOS, and ensure programs provide high-quality…